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Terms & Conditions

EFFECTIVE 12 AUGUST 2026 · LAST UPDATED 12 AUGUST 2026

1. About us

This website is operated by WellsparQ Ltd, a company registered in England and Wales, a UK retailer of nutritional supplements. Our products are white-labelled and supplied by Specialist Supplements Ltd.

WellsparQ Ltd
71-75 Shelton Street, London WC2H 9JQ, United Kingdom
Company number: 15018781
contactus@wellsparq.com

1a. Age restriction

Our products are not for sale to anyone under the age of 18. By placing an order you confirm that you are 18 or over.

2. Placing an order

When you place an order you make an offer to buy. A binding contract is formed only when we send you an email confirming that your order has been dispatched. We may decline or cancel an order — for example if an item is unavailable or the price was listed incorrectly — and will refund any payment taken.

3. Prices & payment

Prices are shown in pounds sterling (GBP) and include VAT where applicable. Payment is taken securely at checkout. We take reasonable care to ensure prices are correct but errors can occur; if we spot an error we will let you know before dispatch.

4. Delivery

Delivery options, costs and timescales are set out in our Delivery policy.

5. Cancellation & returns

Your right to cancel and how to return items are set out in our Returns & Refunds policy.

6. Product information & health

Our products are food supplements, not medicines, and are not intended to diagnose, treat, cure or prevent any disease. They should not be used as a substitute for a varied, balanced diet and a healthy lifestyle. Do not exceed the recommended daily dose. If you are pregnant, breastfeeding, taking medication or have a medical condition, consult your healthcare professional before use.

7. Our liability

We supply products for domestic and private use. We are not liable for any loss that is not a foreseeable result of our breach, and nothing in these terms limits liability that cannot be limited by law, including your statutory rights.

8. Privacy

We handle your personal data in line with our Privacy & Cookies policy.

9. Governing law

These terms are governed by the law of England and Wales, and disputes are subject to the courts of England and Wales.

10. Contact

For any question about these terms, email contactus@wellsparq.com.

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